MINIMUM ORDERS 150€ plus Taxes
SHIPPING TO YOUR SHOP (Spain only): The preparation and shipping peninsular will be delivered between 1 and 5 working days according to availability which is reported in the article. The shipment to Balearic and Canary Islands will be delivered with an approximate term of 5 to 7 working days.
Shipping times are the responsibility of the carrier.
Spain Peninsula: "Free Shipping" for purchases over 300€. For purchases under 300€ the cost is 6.99€ + taxes.
Balearic Islands: The cost is 22€ + taxes
Canary Islands: The cost is 40€.
Portugal: The cost is from 8.15€ according to weight and volume
France, Germany, Belgium, Italy, Luxembourg, Netherlands and United Kingdom: The cost is from 22€ according to weight and volume.
CANCELLATION OF ORDER: You can request partial or total CANCELLATION of the order, as long as the shipping order has not been given. In the case that it has already been sent, the client will be able to request the return of the order to our department of attention to the client: email@example.com. Within a period of 5 working days of receipt will proceed to full reimbursement of the amount paid less the costs incurred by the original shipment and the collection thereof, according to costs of the transport company, and less the costs (if any) caused by having paid with any means of payment that generated them.
a) Erroneous or damaged product: WITHOUT ANY PENALTY for the customer. You must immediately inform our customer service: firstname.lastname@example.org to proceed with the change.
b) Withdrawal by the customer: If the customer wants to return the product without any reason, you can do so within 7 days of receipt. The expenses of the original shipment will be in charge of the clients whether it has paid them or not and to it will be added the expenses of the collection of the same one according to the costs of the company of transport, as well as the expenses caused by having paid with some means of payment that generated them. No returns will be accepted that do not contain all accessories and original packaging in good condition.
The customer will be responsible for the transport costs of shipping and return.